Terms of Sale

Terms of Sale

Last Updated: July 7, 2026

These Terms of Sale govern all purchases made through The Princess Polly website.

Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

  • Payment authorization failure

  • Violation of these Terms

Payment

Payment is required in full before an order is processed.

We accept secure payment methods displayed during checkout.

Orders will not be shipped until payment has been successfully authorized.

Pricing and Taxes

Prices displayed on the website may not include applicable taxes, duties, or import fees unless otherwise stated.

Customers are responsible for any applicable taxes or customs charges required by their local authorities.

Shipping

Shipping times are estimates only.

The Princess Polly is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Severe weather

  • Public holidays

  • Events beyond our reasonable control

Please refer to our Shipping Policy for additional details.

Risk of Loss

Ownership and risk of loss transfer to the customer once the order has been delivered to the shipping address provided during checkout.

Returns

Returns are governed by our Return & Refund Policy.

Returned products must meet all eligibility requirements outlined in that policy.

Promotions

Promotional offers may:

  • Have expiration dates

  • Require minimum purchase amounts

  • Exclude selected products

  • Not be combined with other offers unless expressly stated

We reserve the right to modify or withdraw promotions at any time.

Gift Cards

Where available, gift cards are:

  • Non-refundable

  • Not redeemable for cash except where required by law

  • Subject to applicable expiration rules in your jurisdiction

Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, transportation disruptions, pandemics, cyberattacks, or utility outages.

Entire Agreement

These Terms of Sale, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Terms of Service, constitute the entire agreement between you and The Princess Polly regarding purchases made through our website.