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📧Email: info@Mylulusstore.com
Orders are processed quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once an order has entered processing.
After placing your order, you will receive a confirmation email with your order details. If you do not receive it within a few minutes, please check your spam or junk folder.
Yes. You may check out as a guest without creating an account.
Shipping times vary depending on your destination and the shipping method selected at checkout. Estimated delivery times are displayed during checkout and in our Shipping Policy.
Yes. We ship to many countries worldwide. Shipping availability and delivery times vary by location.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Eligible items may be returned within the return window specified in our Return & Refund Policy. Items must be unworn, unwashed, and returned with original tags attached.
Refunds are processed after the returned items have been inspected. Please allow several business days for the refund to appear in your original payment method.
Please refer to our Size Guide available on each product page for detailed measurements.
Some popular styles may be restocked depending on demand, while others may be limited edition and unavailable once sold out.
We accept major credit and debit cards along with other secure payment options available during checkout.
Yes. All transactions are processed using secure encryption technology to protect your personal and payment information.
Unless otherwise stated, only one promotional code may be applied per order.
Discount codes may have expiration dates, minimum purchase requirements, or product exclusions. Please review the promotion's terms and conditions.
Please email us at support@theprincesspolly.com. Our support team will respond as quickly as possible during business hours.
Please contact our Customer Support team within 48 hours of receiving your package and include your order number along with clear photos of the item so we can resolve the issue promptly.
If you cannot find the answer you're looking for, feel free to contact us. We're always happy to help.
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